Beach Cities Commercial Bank is committed to protecting your personal information. With our secure mobile apps, customers can feel more at ease that our services offer the following:
If you are concerned about any misuse of your mobile device, contact your mobile service provider immediately to stop all wireless service. In addition, call the Bank's Digital Banking Department to disable or remove your device from your account. You may also call 949-704-1010 (Customer Service: 9:00 am - 4:00 pm Pacific Time, Mon. - Fri.)
Substantial measures are in place at Beach Cities Commercial Bank to protect your identity and your accounts against theft and personal fraud. Find out what precautions you can take.
In case of errors or questions about your electronic transfers, call us immediately. If you think your statement or receipt is wrong or if you need more information about a transfer on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.
We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation.
Here is what the Federal rules require: If you report the losses within 2 days of receiving your statement, you can be liable for the first $50. After 2 days, the amount increases to $500. After 60 days, you could be legally liable for the full amount.
Business accounts are not subject to the same protections as consumer accounts under Regulation E. However, if you have any questions or notice a fraudulent activity, please contact us immediately.
See our Electronic Funds Transfer Disclosure for more information.